Fransabank, we understand the value of our employees not only to the Bank
itself bit to the society at large. Fransabank believes in providing the best
environment for its employees to flourish and reach their potential.
Diversity is a cornerstone of Fransabank’s culture. Our commitment to diversity is reflected in our efforts to actively recruit and hire employees from a broad range of backgrounds and experience, while also providing them with opportunities to develop their skills and advance their careers. Training programs range from broad leadership and management courses to marketing and selling skills and information technology. Closely tied to our training and development efforts is our focus on promoting internal mobility. We want to ensure that employees have the opportunity to use the skills they develop to advance their career within Fransabank.
Gender diversity is a major driver of performance. Fransabank Group’s gender equality goal is set out in action plans in the various Fransabank Group entities. These plans aim to guarantee equality in recruitment, training, promotion and compensation. Women are integral to Fransabank’s success with 46% of our workforce being female, including also an equal share of 46% in female managerial positions at our branches - being either Branch Managers or Deputy Branch Managers.
Since the workplace is where demonstration of human rights becomes more tangible, Fransabank respects all applicable human rights and non-discrimination laws in the jurisdictions in which it operates- with due regard to the spirit and intent of international human rights treaties and agreements. And therefore, Fransabank’s Statement on Human Rights supports employees’ rights to freedom of association and collective bargaining as expressed in the International Labour Organization’s core conventions.
Our employee training and development programs ensure that we can continuously enhance the quality of our services and advisory offering and adapt our business to new market requirements and opportunities. Fransabank is uniquely positioned to identify and develop talent from a tremendous pool of potentials across the Bank. We mainly use four programs to identify and encourage leaders:
The Talents Management consists of selecting “High Profile” employees, with Fransabank experience varying from 0 to 3 years
The Polyvalence Enhancement is a concept that focuses on the employees’ ability to handle multiple functions
The Potentials Development prepares competent employees for potentially occupying higher positions
- The Succession Planning, which initiates employees into future organizational requirements
As end of 2014, 71,455 hours of training were allocated to 1,137 employees – The effective number of participants as many employees were cross trained in different seminars workshops.
We expect our employees to remain informed about the continuing changes in regulatory requirements and to act responsibly and in accordance with the applicable laws and rules at all times. To ensure that they are always up to date in this area, we have developed study modules and tests relating to legal and compliance issues that must be completed by specific groups of employees or by Fransabank’s entire workforce. For example, FATCA training sessions for the year 2014 included 546 employees being regional managers, branch managers, deputy branch managers, commercial controllers and customer service representatives.
Fransabank recognizes that competitive compen¬sation, regular feedback and promotion prospects help keep our employees engaged and loyal.We evaluate all employees, including execu¬tives, at year’s end, and also hold mid-year development conversations. Our employees’ performance objectives are aligned with the Bank’s strategy. In particular, they are expected to place our clients at the center of all that they do. We measure our employees’ performance based on the nature and scale of their contribution to the achievement of our business goals.
Employees engagement is an integral component of Fransabank’s corporate culture because we see through the commitment of each individual, social responsibility becomes closely interconnected to our thoughts and actions as a Bank.
Fransabank launched an internal reading campaign under the title of "Today’s Readers are Tomorrow’s Elites,” motivating employees’ individual contribution for greeting the Children of the Lebanese Army Martyr’s either by donating a book/story or by donating cash amount. This initiative reflected the Bank’s corporate social responsibility, which, in essence, promotes the spirit of individual participation in serving communities.
785 Fransabank employees from departments and branches participated in this CSR Campaign. The cash amounts collected ranged from the highest cash amount of LBP 150,000 to the lowest cash amount of LBP 5,000. The massive participation of Fransabank employees has exceeded the expected set target and the total cash amount collected was LBP 13,500,000. For every Lebanese Pounds amount donated, the Bank equally donated the same amount and that resulted in the collection of the amount of LBP 30,600,000, a symbolic gift to 460 children of the Lebanese Army martyrs, ranging between zero and eighteen years old.
The individual contribution of each and every one of Fransabank employees has been small in size, but certainly significant and precious in its connotations, promoting the concept of “individual initiative” that contributes to enrich the teamwork quality. Enthusiasm of donating is something that spreads across all departments and the branches of the Bank.
Not only Fransabank employees find the experience of donating personally books or cash rewarding, it also strengthens their pride and loyalty towards the Bank.
In parallel, more than 400 Fransabank employees are enrolled in “Partner in Life Employee Giving Program” with the Children Cancer Center of Lebanon (CCCL). Through the support of the corporate community, the CCCL can better serve the mission of saving young lives. Patients are the children of institution employees, and this is why it is natural to establish a guardian relation between the corporate community and the Children’s Cancer Center of Lebanon. Being Partners in Life, Fransabank addressed its employees to make voluntary monthly donations through a direct payroll deduction program and that resulted in the collection of USD 225,528 as end of December 2014.
A Culture of Inclusion
Beyond these essentials that provide a secure framework in which employees can feel protected and valued, Fransabank strives to foster an inclusive culture that draws employees together, respecting their diversity while uniting them as one family. The Amicale Employees Club forms an integral part of this goal. After having been initiated by employees, the Club was subsequently embraced by the Bank with generous funding allocated to support its activities. Through Amicale, social and cultural events as well as recreational trips for employees and their families are arranged. The Bank also offers employees, via Amicale, special discounts at retail stores and restaurants and hosts numerous annual celebrations at which gifts and goodwill are offered to all in attendance.
Reaching out to all employees through internal communication is also a vital part of the Bank’s mission to provide an inclusive culture. For this reason, Fransabank is committed to the regular publication of Zapping, its internal corporate newsletter. Zapping is eagerly read by employees for its informative content and interactive approach and is a vital part of the Bank’s overall strategy to promote a true sense of belonging among its employees and to encourage constructive communication at all levels.
Rewarding employees for their contribution is another essential pillar of the Bank’s commitment to encouraging talent and valuing individual performance. The Bank regularly holds competitions that reward the highest performing employees with valuable prizes during productivity award ceremonies.
Working Hard and Playing Hard
From the Beirut Marathon to shooting hoops on a basketball court, Fransabank’s employees can often be found rising to a sporting challenge. Fostering a team spirit and providing a chance to swap work for leisure are major motivations behind Fransabank’s diverse sporting activities, many of which take place on a national level. Fransabank basketball team continues to go from strength to strength consistently being ranked among the premier teams in inter-bank championships.
Throughout the year, a calendar of Fransabank sporting events is ongoing. Away from basketball, Fransabank also has talent in the mini football field, with the Bank’s team having competed favorably in several tournaments. Year after year, Fransabank employees also form groups to join the annual Beirut Marathon and run every time in support of a different cause by fundraising during the race. Individual talents in Rally, trap shooting, tennis and other sports activities are continually supported by the Bank’s management. The various teams or individual initiatives have been honored to receive several championship shields and awards. Of course, for all employees, it is the taking part rather than the winning that inspires them to enter competitions. This gives them the opportunity to make the Fransabank name visible across the country, demonstrating a desire to forge relationships and experiences that ultimately contribute to the social fabric of the country.