MasterCard Platinum

What is it?

FRANSABANK’s Platinum Card is the most prestigious card with exceptional services to satisfy the highest expectations of our distinguished customers, meet and ensure their needs, offer major advantages and exclusive benefits, and allow all credit card holders to experience the highlife and high standards with freedom and peace of mind.

Features:

• Very high spending limit giving you a strong purchasing power to raise your shopping and spending passion into an ultimate level
• Access to exceptional ATM and cash advance services over the world, with a very high daily cash advance limit

Benefits:

Concierge Service:

Quick and convenient service that provides you with complimentary personal assistance that can handle your daily details saving you time and pressure. Our experts can help you with almost anything, including:

• Financial assistance: cash advance to the credit cardholder
• Entertainment & leisure: referrals and reservations at restaurants, hotels, golf courses, theaters, museums, sports activities etc.
• Medical & legal: referrals to doctors, hospitals, pharmacies and legal consultants 
• Travel & pre-trip information: information on weather forecasts,visa applications, international phone codes etc.
• Rental Arrangements: assistance in rental of luxury cars, boats, private jets, etc.
• Personal shopping services: assistance in shopping requests, information on special gifts, and gift purchasing and delivery to the desired person
• Business services: arrangement for translating and interpreting services, laptops, etc. 

No matter where you are around the world, just call the concierge service at 1-636-7227111 and you can benefit from the above listed services. 

Preferential Treatment:

• Get pampered and enjoy a special level of treatment at selected travel agencies, entertainment merchants and retailers' resorts.
• Benefit from upgrades and discounts up to 50% off on reservations at more than 20,000 hotels around the world
• Receive for free MasterCard Platinum Collection monthly electronic newsletter by simply visiting www.mastercardplatinumcollection.com, and entering your email address and country of residence. The newsletter features new and updated offers and packages designed exclusively for Platinum MasterCard cardholders
• Enjoy the exemplary customer service available 24/7 by calling 01-752223 to answer all your queries

Highest Level of Insurance:

• Medical & travel accident insurance policy: covering up to USD 1 million when buying your airfare ticket on the card. The policy covers you against accidental death and medical expenses incurred from accidents you might be subjected to while abroad for a period not exceeding 90 days. This policy replaces the health insurance demanded when applying for shengen and other international visas.
• Purchase protection insurance policy: shop with confidence because everything you buy on your card with a value from USD 50 to USD 10,000 whether in Lebanon or abroad, is protected against theft or damage for a period of 90 days from the date of purchase.
• Auto rental collision damage waiver insurance: covering up to USD 50,000 against vehicle losses incurred as a result of damage, fire, theft, or loss of use of the hired vehicle, for a period of 31 days from the date of renting the vehicle.
• In the event of emergency abroad, kindly contact immediately Emergency Assistance service on the following number 1-2154893785

VIP Priority Pass:

• Relax in comfort away from crowded waiting areas at international airports
• Access to more than 300 VIP lounges in world airports regardless of your airline ticket class
  

Reward Program: 

• Automatic enrollment in FRANSABANK’s exclusive Reward Program ‘Cash Back’
• Ability to redeem the collected points into cash on the card's account
• No limit on cash back and rewards won't expire for the life of your account

Round-the-Clock Card's Service:

• Overview of your card account any time, anywhere through iBank, the full fledged internet banking service from FRANSABANK
• E-statements delivered monthly through e-mail, to keep track of your expenses
• Year end summary statement designed to make your life easier and to have an overall picture of your yearly spending

Fraud Protection Service:

• Our Customer Service Center will contact you in case it observes or monitors large volume of transactions, sudden increases in authorization activity, and any other unusual transaction activity
• SMS Alerts enabling you to immediately detect any fraud on your card

Health Contact Service:

• Free subscription at the medical center Info Santé
• The center provides you with medical advice over the phone 24/7 by simply dialling (961) 1 483543