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What is it?

  • Fransabank Call Center is a 24-hour automated banking service that offers you convenient access to information about your personal accounts and credit cards, a description of Fransabank products and services and simulations
  • Language: Arabic, French & English Language
  • Subscription to this service is free

What services can I get?

  • Report the loss of your credit or debit card, check or checkbook
  • Get assistance from a personal banking advisor
  • Banking accounts information (accounts balances, last 5 transactions)
  • Other banking operations (checkbook order, banking accounts funds transfer, payment cards funds transfer, Bancassurance funds transfer)
  • Payment cards Information (balances, last  5 transactions, monthly settlement, activation, insurance accounts)

What other general information can I get?

Retail Banking Menu

  • Loans
  • Credit Cards
  • Debit Cards
  • Prepaid Cards
  • Bancassurance Products   

Retail Various Loans Menu

  • Personal Loan
  • Housing Loan
  • Car Loan
  • PC Loan

Personal Loan Menu   

  • Product Information
  • Personal Loan Simulation in LBP and USD

Housing Loan Menu            

  • Product Information
  • Housing Loan Simulation in LBP and USD

Car Loan Menu

  • Product Information
  • Car Loan Simulation in USD

PC Loan Menu

  • Product Information
  • PC Loan Simulation in USD

Credit Cards Info Menu

  • Charge Cards
  • Revolving Cards
  • Internet Cards

Debit Cards Menu

  • MasterCard Access 24 Card
  • BankerNet Visa Electron Card

Prepaid Cards Menu

  • Youth Card
  • Gift Card
  • PaynRoll Card
  • Internet Card

Insurance Products Information Menu

  • FRANSAVIE
  • FRANSAJEUNESSE
  • FRANSAVENIR
  • FRANSAFUTURE 1

Corporate Information Menu

  • KAFALAT Loan
  • Commercial Property Loan
  • DAAM Loan

Other Products & Services Information Menu

  • Currency Exchange Rates
  • Leasing Services
  • Speed Cash Services
  • Fransa Invest Bank Services
  • Working Hours 
  • ATMs Locations
  • Branches Locations

 





 

Winner of the 1st Prize Gold Award in Customer Relationship Management CRM Grand Prix   

    • Schedule of opening hours of branches
    • Monday to Friday
      Teller: 8:30 - 14:30 
      Customer Service: 8:30 - 17:00 
      Saturdays
      Teller: 8:30 - 12:00 
      Customer Service: 8:30 - 12:00