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What is it?

  • FRANSABANK Call Center is a 24-hour automated banking service that offers you convenient access to information about your personal accounts and credit cards, a description of FRANSABANK products and services and simulations
  • Subscription to this service is free

Services:

  • Accounts Operations (Balance inquiries- Last 5 transactions- Banking operations (Check book request, Funds Transfer, Bills payments)
  • Credit Cards Operations (Balance inquiries - Last 5 transactions)
  • Loss of Credit Cards, Checks or Check books
  • Bancassurance Products (Simulations)
  • General Services Menu
  • Change your Telephone Pin Code

Get assistance from our personal banking advisors (Monday to Friday from 8am till 5pm, Saturdays from 8am till 1pm).





 

Winner of the 1st Prize Gold Award in Customer Relationship Management CRM Grand Prix 2002   

  • Summer Schedule of opening hours at branches
    Tellers:
  1. Monday to Friday: 8:30 - 13:30
  2. Saturdays: 8:30 - 12:00 

     Other operations:

  1. Monday to Friday: 8:30 - 14:30
  2. Saturdays: 8:30 -13:00 
Call Center: 01-734000