Sign In
Home  |  Contact Us     
Advanced Search

Business Activities

A   A           Print
Call or Subscribe to our
Call Center on:

+961 1 734 000 or 1552

Feedback Form

Dear valued customer,
We, Fransa Invest Bank, are committed to offer you the best products and services.

We greatly value your feedback and welcome any concerns, suggestions or complaints. This will help us further improve our standards to guarantee your satisfaction.
Fields that are marked with * are required.
Personal Information
First Name*
Family Name
Father’s name*
Client ID
Home Address
Home Phone*
Mobile Number*
Complaint or Feedback Information
This feedback is*
Incident date
Complaint/Feedback Details*
Best Way to Contact You
Contact me using Preferred Contact Time*
* This form must be properly filled. It will be directly transferred to our "Quality Service Unit" at the Head Office at Fransa Invest Bank Sal.
* Our specialized unit will contact you within 3 days of feedback submission, and the duration of the reply shall not exceed 15 working days unless for exceptional cases that might require more time.
* You can also submit your feedback personally, by regular mail to the attention of 'FIB Quality Service Unit', by email to 'FIB Quality Service Unit - Contact Us' , or by calling our unit on +961-1-350930 from Monday to Friday between 8AM & 5PM

Privacy Note: All information on this form will be kept confidential and will be used by Fransa Invest Bank to evaluate your feedback.